Shipping Information

Location Pin

Delay

Information

We are currently experiencing a high volume of orders, and shipping may be delayed. All orders will be processed in the order they were received.

Please feel free to contact our customer service team via phone or email if you have any questions. We appreciate your patience and are doing our best to ship all orders on time.


We ship to all 50 states within the United States. Shipping costs will be contingent upon the method and option you choose during checkout.


FREE STANDARD SHIPPING

All standard orders are shipped via FedEx, UPS, or USPS. Non-expedited deliveries do not require a signature at the time of delivery and will be left at the location if no one is present. Orders shipped via US Domestic Standard Shipping usually arrive in 3 - 10 business days, depending on the destination.


EXPEDITED ONE & TWO-DAY SHIPPING

All expedited orders are shipped via FedEx, UPS, or USPS. Expedited deliveries may not require a signature at the time of delivery and will be left at the location if no one is present. Orders shipped via US Domestic Expedited Shipping usually arrive in 1 - 2 business days, depending on the destination.


PO BOXES & APO/FPO/DPO ADDRESSES

At this time, PO Boxes and APO/FPO/DPO addresses are only eligible to ship via Standard Shipping via FedEx, UPS, or USPS. Orders shipped to a PO Box or an APO/FPO/DPO usually arrive in 3 - 10 business days, depending on the destination.


SHIPMENT PROCESSING TIME

Orders shipped via standard shipping are processed within 1 - 3 business days. Typically, we ship in-stock merchandise on the next business day. For orders shipped via expedited shipping, all in-stock items will ship on the day of purchase if ordered Monday - Friday by 12:00 PM CT (noon). All orders will be processed once the credit card authorization and verification have been obtained.

Customer service will contact you if there is any delay with your order.

Orders are not shipped on weekends or holidays. National holidays are not considered business days. As a result, they may impact the estimated shipping time by adding an extra day or two. We kindly ask you to keep this in mind when selecting your preferred shipping method. Our team is dedicated to ensuring a seamless delivery experience, but external factors such as holidays may cause slight delays. Ming Wang is not responsible for shipping delays that may occur due to holidays, natural disasters, carrier delays, or other unforeseeable circumstances.


SHIPMENT CONFIRMATION & ORDER TRACKING

Once your order has shipped, you will receive a Shipment Confirmation by email containing your tracking number(s). The tracking number(s) will activate within 24 hours.


SHIPPING RATES

We offer free standard shipping on all other orders. Expedited two-day shipping is $32, and expedited one-day shipping is $52.


Service Days from Order Date
Standard 5 - 10 business days
Expedited Two-Day 2 - 3 business days
Expedited One-Day 1 - 2 business days

ADDITIONAL DELIVERY ADDRESSES

At this time, we are unable to process a single order going to multiple destinations. You will need to place a separate order for each shipping address.


PRICE MATCHING

At MingWangKnits.com, we are committed to offering you the best possible prices. We will be glad to meet our competitor's pricing if you ever find an item that we offer, in the same color and size, available from a similar retailer. Please call 1-800-535-8281 to place your order or email your inquiry to contact@mingwangknits.com.

Please note that we are unable to match prices from auction and outlet stores or websites, as well as other retailers' discount promotions, shipping offers, gift cards, credit cards, and loyalty program offers.

Final Sale Items are neither returnable nor eligible for price adjustments.


QUESTIONS?

Please call 1-800-535-8281 or email us at contact@mingwangknits.com. We are available Monday - Friday, 8:30 AM - 5:30 PM CT. Excluding Federal holidays.